People who want a window
Interesting to observe several cases of people wanting window. It seems to me that creating a window will not solve the problem, in fact, it will make it worse.
What is the disconnect between those who want a window and those who don't?
AI's interpretation of the discussion.
o3.iconThe Core of the Discrepancy
Model Differences
The user side assumes a hierarchical organization where "service = black box".
The DevOps side assumes a flat loop of "people who make = people who fix".
Psychological safety vs. cognitive optimization
Users are safe to "not get angry or annoyed".
Developers are safe from "information dispersion".
Visibility of "responsibility
Contact person = symbolic reassurance that "there is a department in charge".
The DevOps side believes that a "bulletin board that anyone can pick up" is the quickest way to get the job done.
nishio.iconI'm not sure tying this to DevOps is the right way to go.
With a development channel in Slack, the "why don't you just write in the development channel" talk took place, so here we are.
Still not enough abstraction.
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